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The Issues Workforce recommended the player to Get in touch with his payment service provider for further more investigation and also to submit payment confirmations to your casino. Even so, due to player's lack of response, the complaint was in the end turned down.
The participant from Peru had their withdrawal restricted Inspite of their account getting fully confirmed. Just after delivering supplemental files as requested, they didn't receive a reaction for 7 days, Irrespective of becoming informed they'd obtain an answer in 3 times.
The player later on verified which the deposit was credited successfully. The criticism was marked as 'resolved' from the Issues Crew, who appreciated the participant's cooperation and inspired them to achieve out for future issues.
The participant from India requested a withdrawal prior to distributing this complaint. Regretably, their winnings haven’t been received still. The participant afterwards verified that the withdrawal was processed properly, for that reason we marked this grievance as fixed.
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The player from Greece had professional an extensive account verification procedure, which prevented him from accessing game titles, positioning bets, or viewing his transaction record. Even with owning attained out to assist, he was continuously told to wait without any progress for 2 months.
The participant from Portugal manufactured a deposit and later on chose to withdraw the funds from LeonCasino, but encountered an intensive verification process. Despite satisfying all the necessities, he was informed which the withdrawal ask for could just take approximately 30 times.
Consistent with our critique methodology, we calculated the LEON Casino casino’s Security Index based upon over 20 aspects, including its financials, fairness of T&Cs, participant complaints, and much more. The upper the protection Index, the more possible you happen to be to receive your winnings without difficulties. 7.5
The participant from India experienced difficulties with depositing five hundred₹ to their Leon account. Despite the funds possessing been deducted from their bank account, the stability did not replicate the same. The participant confirmed this had been their initial deposit. We experienced recommended the participant to Make contact with their bank for further investigation because the transaction gave the impression to be caught someplace in the method.
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The player from Portugal has asked for a withdrawal lower than two weeks ahead of submitting this grievance. Their dollars hasn’t been been given however. The criticism was turned down because the participant did not respond to our messages and concerns.
The casino's Safety Index, a rating indicating the protection and fairness of online casinos, has actually been established as a result of our Examination of these results. An increased Safety Index commonly correlates with a greater likelihood of a beneficial gameplay encounter and stress-cost-free withdrawals.